Continuous improvement

Our expertise

Commit to excellence looking forward

A culture of operational excellence is built on your values and who you are. The commitment of senior management and their communication of the vision for the future mobilizes employees. Continuous improvement is therefore part of an operational excellence approach. Through training, workshops, and coaching, we provide your employees, managers, and leadership with all the tools to effectively identify problems and be key players in their resolution. By focusing on their autonomy, involving them in the improvement process, and making them agents of change, you consolidate your efforts, ensure better customer satisfaction, reduce your costs, increase your productivity, and, most importantly, create collective intelligence that enables agility and resilience.

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Our solutions

For sound change management

Integrating operational or structural changes can be complex. Our consultants will help you encourage employee involvement, develop their know-how and communicate your new expectations to them.

Work organization

Our executive coaching service helps managers define their team members’ roles and assign them the new tasks resulting from procedural changes. We also help managers train employees according to the newly implemented methodologies.

Continuous improvement plan

Our continuous improvement consultants help managers develop a plan that follows the Lean Six Sigma steps. This plan guides companies to continuously improve their production, remain competitive and always evolve.

Management coaching

Our team’s change management consultants provide training to senior managers so they can effectively manage organizational structure and procedural changes.

Value chain map

Value chain mapping illustrates all the steps and information the company needs to perform its business activities. It provides an overview of the value chain.

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Tools

Our team of business strategy consultants will develop quality improvement tools tailored to your situation and objectives.

Internal communication

We advise managers on the most efficient means and techniques to circulate information among team members. This leads to teams communicating better and feeling heard.

Real-time reporting

You can obtain real-time reports using certain daily management systems. When you do so, managing industrial performance and ensuring that employees are trained in continuous improvement become simpler tasks.

Employee engagement

Our management consulting firm will implement a strategy to motivate and engage your team. Engaged employees are more likely to commit to the company, to take on responsibilities and show initiative willingly.

Management on a daily basis

Your management team will benefit from personalized advice based on the Lean continuous improvement culture. Daily decision making will become easier and faster.

Our past results

Operational performance indicators

To quantify our work, here are examples of the improvements we helped some of our loyal clients bring about.

175+

Improvement opportunities listed

We were able to identify and capitalize on over 175 improvement opportunities to simplify several employees’ tasks. As a result, the project reduced production time by roughly 50%. For a manufacturing and distribution company, this is considerable savings.

27%

Beyond the original target

Our experts conducted an in-depth analysis of a project team’s processes. With an eye to continuous improvement, we ran workshops to identify improvement opportunities and create management tools with employees. The team went on to exceed its initial objectives by 27%, advancing Phase 2 by several months.

60h

Less per year in reporting

One of our clients wanted to lighten their administrative load while protecting their partners’ valuable information. In collaboration with their teams, we created a new tool that evaluates supplier performance and ensures data integrity. Our experts were therefore able to reduce our client’s reporting time by 60 hours of per year.